IT'S ALL ABOUT
THE PACKAGING

You should feel like it's your SPECIAL DAY every time you open a Zensability box!

With Zensability, Expect Consistency

Your plants will be wrapped with care and packaged to arrive happy and healthy every time.

It can take 1-5 days to prep your plants for shipping, especially during extreme weather conditions.

Your order is guaranteed as long as you select Priority Mail or qualify for free shipping.

When your order ships, you will receive a tracking number via email.

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7000+ Reasons to Purchase from Zensability

Since 2016, Zensability has shipped tens of thousands of live plants and received over 7000 5-star reviews.

We are confident you will be happy with your purchase.

5-STAR

98%

4-STAR

1%

3-STAR

1%

2-STAR

0%

1-STAR

0%

How We Ship Live Plants Ship

Plants ship bare root, semi-bare root, or in the pot. If you need a pot and soil, they are available as a separate product.

1

BARE ROOT

Most plants, especially succulents, ship bare root. This means they ship without a pot. This is safer for the plant. You will need a pot and cactus soil ready for your new plant.

2

SEMI-BARE ROOT

Hoya and many indoor plants ship semi-bare root. This means the roots are covered with some soil, but the plant ships without a pot.

3

IN THE POT

Most 2" bulk sets and succulent arrangements ship in the pot. Extra care is taken to make sure the plants and pots are both wrapped safely for shipping.

Q & A

HAPPYZENSE GUARANTEE

SELECT PRIORITY MAIL SERVICE OR QUALIFY FOR FREE SHIPPING

ADD A HEAT PACK TO YOUR ORDER NOV-MARCH IF SHIPPING TO A COLD CLIMATE

CONTACT US WITHIN 48 HOURS OF PLANT ARRIVAL AT HELLO@ZENSABILITY.COM

IF THE PLANT IS EXTREMELY DAMAGED OR UNHEALTHY, WE WILL REFUND OR REPLACE THE ITEMS (OWNER'S DISCRETION)

ISSUES THAT QUALIFY FOR THE GUARANTEE

PLANT ARRIVES MUSHY OR ROTTED

SIGNS OF BUGS OR PESTS

PLANT HAS EXCESSIVE LEAF LOSS (less than 10 leaves left on the plant)

IF THE PLANT IS EXTREMELY DAMAGED OR UNHEALTHY, WE WILL REFUND OR REPLACE THE ITEMS (OWNER'S DISCRETION)